All of our pieces are Custom Made. You may return in stock items within 14 days of delivery for a full refund. Items returned must be in the same condition prior to receipt. This excludes Custom Orders. Custom Orders are non refundable. This is for items that are not in-stock and created to your specific request.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Either Flat Rate Shipping or expedited shipping. Orders are Shipped within 3-5 Business Days Processing Time from United States.
Custom Orders can take up to 2-4 weeks .